COVERED IN 15

Run time: 14.45 mins Description: Enterprise Risk Management (ERM) provides a framework to manage key strategic risks across an organisation, to support it in achieving its objectives. Ecclesiastical offers a range of solutions in this area, all of which endeavour to assess and address risks confidently. In this episode, we discuss the benefits of ERM for clients and brokers.   Quote: “The risk la...

Run time: 14.57 Description: Ecclesiastical’s latest Heritage Risk Barometer has recently been released. Compiled following 500 interviews with heritage leaders across the sector, the report offers an insightful lens into the key concerns and issues facing heritage organisations and provides suggested routes to managing the risks. These include the alarming economic consequences of the cost-of-liv...

Run time: 11.58 Description: The idea for a series of conversational podcasts covering a wide array of insurance-related topics came about last year. We’re thrilled with the response to Covered in 15 thus far since launching the podcast in 2022, with over 1000 downloads and consistently strong reviews and streams for each episode. It has offered a way for us at Ecclesiastical to connect with like-...

Run time: 14.31 Description Insurers are increasingly interested in MGAs due to their extensive expertise, distribution means, and capability. MGAs have also the agility to navigate a broad range of niche areas. In this episode, we discuss the headwinds currently facing the MGA market, and how insurers may benefit from increased collaboration with this highly experienced community of professionals...

Run time: 14.59 Description: The recorded levels of crime in England and Wales in the year ending June 2022 exceed pre-pandemic levels, with 6.5 million crimes occurring during this period, at a rate 7% higher than in the year ending March 2020. It’s undeniable that the occurrence of crime is rising across the country, and with the police service under enormous strain due to resourcing struggles a...

Run time: 14.36 Description: We are proud to be part of the Benefact Group – a charity owned, international family of financial services companies that gives all available profits to charity and good causes. We’re built on the idea that better business can better lives. We’re not driven by making a profit, but by how much we can give away to good causes making us a different type of insurer. In th...

Run time: 11.19 mins Description The modern collector is changing. The items that we invest in are changing. The way in which we show the world what we own, is changing. From Hermès handbags to sealed unused Super Mario games and fake “day bags” to Instagram trainer collections. In this episode we talk to Alistair Meiklejon about his experience as a senior valuer in the world of modern collections...

Run time: 14.25 Description Brokers are currently facing a hard insurance market, and have been for a while. This hardening is compounded by the impacts of inflation, as a result brokers are seeing diminishing access to insurers on a risk-by-risk basis. The hard market is once-in-a-generation and many people working in insurance now are in unchartered territory. In this episode with Steve White fr...

Run time: 14:50 Description: Cybercrime can affect everyone and anyone and it is on the increase. Do you think before you click? What are the most common cyber scams affecting individuals and companies today? Where do they come from and how can we identify them? UK Finance reports that £1.3 billion was lost due to online fraud and cyberattacks in 2021, highlighting that we should all aim to be mor...

Run time: 10.37 mins Description As Claims Director at Ecclesiastical, Jeremy Trott is particularly well-placed to comment on the rising phenomenon of claims inflation. In conversation with Adrian Saunders, he discusses how claims inflation can be defined, and its potential global and local causes. He explores the potential dangers of relying on indices when tracking claims inflation, and emphasis...

Run time: 14.04 mins Description Our latest Education Risk Barometer research gives us critical insight into the ever-changing world of schools. The political and financial landscape is changing, parents are demanding more, workload is increasing and the challenge of net zero is looming. Listen to understand the top concerns in the education sector and what Ecclesiastical can do to help. Quote “On...

Run time: 14.43 Description The FCA is introducing a Consumer Duty to ensure that firms always foreground their customers’ needs, by equipping them with adequate information to make informed and effective decisions, and providing support throughout their relationship. By the end of July 2023, brokers will need to be operating in compliance with these new rules. In this episode, we discuss in detai...

Run time: 14.59 mins Description How has the art market responded to the economic turbulence caused by COVID and Brexit? How is the UK’s position as a leader in the art market shifting? What types of art are selling at high value, and how are they being sold? Quote “This time with the undercurrent of everything that's going on in Russia and Ukraine, it would suggest that actually, auction sales ar...

Run time: 15.02 mins Description What are the six stages of the POLICY sales framework? How can a sales model boost your client conversion and retention? Why is it important to evaluate your sales performance? The discussion in part 2 looks as the POLICY framework and how it can increase conversion, retention and confidence. The main challenges Chris Davies hears about from brokers as an insurance...

Run time: 6.36 mins Description In part one of our discussion we look at why a sales process is important to provide clients with better outcomes. When Ecclesiastical interviews candidates for sales roles, we ask: what is your sales process? Often, the response is around an unspecified relationship-building strategy. Chris Davies of Bullpen Consulting has conceptualised a bespoke sales process mod...

Run time: 14.02 mins Description Are you frustrated with the service from insurers? How quickly do your quote submissions come back? What areas of the process do you find most frustrating? In this conversation with Juan de Castro from Cytora, we discuss the most common frustrations for brokers and their insurer partners. It’s no secret that the inefficiencies around data collection between clients...

Run time: 05.08 mins Description What’s important to you as broker?  What topics would you like more insight on? Welcome to ‘Covered in 15’! This is a an introduction from our hosts about what insurance brokers, of all shapes and sizes, can expect from the podcast series Quote “We've deliberately focused the podcasts on things that brokers have told us are important to them. We also want to react...

Run time: 12.32 mins Description Do you know the difference in value between synthetic and natural diamonds? Does your client have fresh water or saltwater pearls and how does this affect their value? Do you know how the last 12 months has affected the value of gold? In this episode we discuss with Samantha Dunn-Davies from Gurr Johns what she’s been seeing in the market, from the crazy inflation...

Run time: 14.43 mins Description Why is stress in the insurance industry a leading cause of mental and physical ill health? Mental Health – is this a tick box exercise or an on ongoing programme? Claire Russell gives us an insight into her experience of mental health in the workplace and how this led her to set up Mental Health in Business (MHIB). We discuss how the pandemic has inflated what was...