Car Dealership Guy Podcast

Cuyler Owens is the CEO of Widewail, a customer reputation and review intelligence company that works with thousands of dealership rooftops across the country. He built software companies before coming into automotive, and now works alongside a market advisory board of dealer principals to turn millions of customer reviews into staff coaching, training, and revenue decisions. Topics: 00:20 Incenti...

Today's show features: - Josh Barron, COO at Habberstad Auto Group - Bruce Johnson, Vice President, Product Marketing & Enablement at CDK Global - Devin Kaulback, General Manager at Subaru of Niagara This episode is brought to you by: Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Repor...

Today I'm joined by Jack Carter, Co-owner at Turn & Burn Motors, Garrett Jones, President at Ella Blvd Motors, and Luke Godwin, General Manager and Owner at Godwin Motors. These three operators share the specific moves working right now: Luke Godwin took his dealership from 63 percent leveraged, in his words "up to my neck," down to 36 percent today by pausing car buying to let cash flow catch up....

Today's show features: - David Wyler, President and CEO at Jeff Wyler Automotive Family - Chris Hudson, General Manager at Mark Miller Subaru - Caleb L'Ecuyer, Sales Professional at Coastal Chevrolet Cadillac Nissan This episode is brought to you by: Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new...

Jonathan Kienle's team once sent a salesperson to chase down a customer's canceled check, and he crashed the loaner car doing it, and Kienle says that single moment is exactly why he stopped trusting cash, checks, and credit cards to handle his dealership's biggest transactions. He walks through how switching the default down payment method saved his group $168,000 in fees so far this year, with $...

Today's show features: - Dave Rogers, Fixed Operations Director at Piazza Management Company - Pam LeJeune, VP at The Moran Group - William Demaree, Group Director of Fixed Operations at Tom Wood Group This episode is brought to you by: Carmax – CarMax Auctions. Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Aucti...

Zach Billings is the CEO of Wikimotive, a search marketing agency he has led for over two decades, building it into a bootstrapped, U.S.-based team of 50 professional writers serving dealers across the country. Free of outside investors, Wikimotive recently ran an all-staff exercise to rewrite its mission statement around a single measure, dealer outcomes rather than its own bottom line, and it ha...

Today's show features: - Rob Ruth, President / Owner at Bob Ruth Ford - Shane Helms, Founder / CEO at TrueView Media Group - Matthew Zabawa, Chief Product Officer at WebBuy Digital Retailing - Steve Moroz, Managing Partner/GSM at EZ Nissan This episode is brought to you by: Carmax – CarMax Auctions. Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From...

Anthony Clavenna used to fly across the country with $30,000 in cash stuffed in a backpack just to buy trucks off strangers, and he says that scrappy, no-safety-net approach is exactly what let him outpace giants like Carvana and CarMax at buying cars off the street. He walks through the moment the business finally graduated from cash runs to wires and a private app, how a single fraud incident ge...

Today's show features: - Jason Hartman, Founder at JXCE - Scott Pharr, CEO at Pharr Motor Group - Charlie Spradlin, General Manager at Art Moehn Auto Group This episode is brought to you by: Carmax – CarMax Auctions Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarte...

In this episode of the Industry Spotlight, joining host Sam D'Arc are Travis Siebert, SVP at DealerPay, and Kris Towle, Chief Accounting Officer at Niello Company to discuss why one of the auto industry's oldest processes, collecting cash and checks from parts and service customers, still costs dealerships money, time, and trust. They speak candidly about the safety risk of sending drivers out wit...

Today's show features: - Wes Lloyd, Service Director at Stuckey Auto - Spencer Nicholson, Fixed Operations Director at Stuckey Automotive - Ryan Maher, CEO at BizzyCar - Galal Hamdy, Strategic Relationship Leader at Zurich U.S. – Direct Markets This episode is brought to you by: Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more con...

Laddie Stern is the Founder of Stern Auto Group, a 20-store empire he has built over 65 years in the car business. He started as a wholesaler for his uncle before buying and scaling the Skyline and Hatfield auctions into the country's largest privately held auction company, then returned to grow a new car group alongside his son Jonathan. He speaks candidly about the 2008 downturn that changed how...

Today's show features: - Tustin Ulrich, General Manager at Roper Kia - Mike Yates, General Manager at BMW of Bridgewater - Mike McVeigh, Sales Manager at Jeff D'Ambrosio Auto Group This episode is brought to you by: Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction dat...

Kielan Whitner made more in his first 90 days selling cars than he made in an entire year working as a certified public accountant at a Big Four firm, and he says that gap is exactly why automotive struggles to attract the talent it needs. A fourth-generation dealer, he built his foundation on the fixed side of the business, service advisor to service manager, before stepping into the general mana...

Today's show features: - Nathan Shaver, Managing Partner at Shaver Auto Group - Christopher Schrementi, Managing Director at Gallagher - Chris Singleton, Managing Partner at Mike Terry Auto Group This episode is brought to you by: Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real...

In this episode of the Industry Spotlight, joining host Sam D'Arc are John Keohane, VP of Operations and Partner at Temecula Valley Buick GMC, and Liam Golightly, SVP of Customer Success at Podium to discuss how AI operator agents are giving dealership leaders a way to run their entire operation without being in every conversation themselves. John built his own AI agent, which he nicknamed Emily,...

Today's show features: - Diana Lee, CEO and Founder at Constellation - Felicia Barr, Service Director at Bertera Auto Group - Bobby Perkins, Fixed Operations Director at Lexus Montgomery & Toyota of Montgomery This episode is brought to you by: Digital Dealer – Lost opportunities and slow processes are quietly draining your dealership's bottom line — Digital Dealer fixes that with real sessions, h...

Alan Haig is the President and founder of Haig Partners, the leading merger and acquisition advisory firm for auto dealerships, where he has guided some of the industry's largest deals. He tracks buy-sell trends and franchise values across every major brand, and he's watched Infiniti collapse further than any other name in the business while Toyota and Lexus keep climbing. He speaks candidly about...

Today's show features: - Glenn Lundy, President at 800% Elite Automotive Club - Jaymie Nielsen, Show Director at Digital Dealer - Al Salas, Founder/Chairman at Eco Auto This episode is brought to you by: Digital Dealer – Lost opportunities and slow processes are quietly draining your dealership's bottom line — Digital Dealer fixes that with real sessions, hands-on labs, and live demos covering sal...

Leo Portaluppi says the accountability gap holding back growing dealer groups is one owners create themselves. He argues that titles without real equity produce managers who still think like employees, and that fixing it means giving partners a real path to owning 10, then 20 percent of the store they run. Topics: 02:10 Fixed Needs Variable, Vice Versa. 04:10 "If You Want Reliable, Don't Buy This....

Today's show features: - Ashley Cavazos, President at WOCAN & Moderator/Trainer at NCM Associates - Steve Gates, President at Gates Auto Family - Cody Lusk, President/CEO at American International Automobile Dealers Association (AIADA) - David Spisak, President/CEO at Disruptive Growth Solutions, LLC This episode is brought to you by: Digital Dealer – Lost opportunities and slow processes are quie...

Today's show features: - David Hennessey, VP of Fixed Operations at Harris Auto Group - Tully Williams, Fixed Operations Director at The Niello Company - Owen Montgomery, Service Advisor at Chariot Automotive Group This episode is brought to you by: 800% Elite Automotive Club – 800% Elite Auto is a whole-dealership solution. Live weekly training and 1-on-1 executive coaching align Owners, Sales, F...

In this episode of the Industry Spotlight, joining host Sam D'Arc are Eric Cohen, CEO of Merchant Advocate, and Cole Frankman, Owner/Operator of Frankman Motors, to discuss why credit card processing fees keep climbing year after year and how dealers can uncover the hidden increases buried in their merchant statements. Eric reveals that 80 percent of dealerships he reviews are being overcharged by...

Today's show features: - Glenn Lundy, President at 800% Elite Automotive Club - Jay Law, Head of Sales at Car Dealership Guy - Jad Naamani, Director of Marketing at Seez - Chad Cunningham, CEO at DuPONT Registry Exchange and Live This episode is brought to you by: 800% Elite Automotive Club – 800% Elite Auto is a whole-dealership solution. Live weekly training and 1-on-1 executive coaching align O...