Zack Kilgore and Gabe Petersen
Buffering
Buffering - Powered by Calix is a weekly podcast hosted by Zack Kilgore and Gabe Petersen from the Calix Success and Field Strategy teams. We break down how marketing, data, and AI drive real-world growth, from customer experience to emerging tools and trends. With 25+ years of combined experience, Gabe and Zack cut through the noise on what drives results, where organizations get stuck, and how to optimize performance and growth. Views and opinions expressed in this podcast are those of the original creators, and do not necessarily represent the views or opinions of external affiliates.
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Autor
Zack Kilgore and Gabe Petersen
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Podcast-Website
Neueste Folge
3. Nov 2026
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Netflix: The Good and Bad of Customer Retention 27.04.2022 47:45
What is churn, and how are companies like Netflix fighting it? Why is Hot Rod a “Cinema Classic”? Join Gabe and Zack from the Calix Customer Success Team as we discuss customer retention strategies and share real examples that you can use to fight churn and build a stronger brand.
Creating a Delightful Customer Experience with Data 20.04.2022 41:08
What are leading companies doing to improve customer experience? They're using data. Join Gabe and Zack from the Calix Customer Success Team as we discuss how companies are leveraging what they know about their customers to improve their online experience, and what you can do to improve your own customer experience. Visit our Website
Let's Talk About Facebook! 08.04.2022 36:40
Welcome to the first episode of Is it Marketing? Join Gabe and Zack from the Calix Customer Success team as we discuss Facebook as a digital advertising platform, and how you can make the most out of your Facebook ad investment.
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