Beyond The Bay

In this episode of  Beyond the Bay Podcast , Peter Cooper and Joshua Taylor dive deep into the challenges and opportunities facing the automotive industry today. From technician mental health to the trust deficit between leaders and teams, this conversation sheds light on what truly drives employee motivation and workplace culture. Joshua emphasizes that listening—not just talking—is the most powe...

Are your shop’s systems working for you—or are you working overtime to make up for the gaps? In this episode, Peter Cooper sits down with Filip Jovicic of TAG Repair Center to explore how mentorship, cultural adjustments, and clear systems can transform the way truck repair shops operate. From the power of canned jobs and checklists to leadership strategies, employee incentives, and proven sales t...

Are fear and gut feelings running your business—or are facts and strategy leading the way? In this episode, Peter Cooper and Mark Hagen reveal their journeys through the automotive industry, sharing how mastering the numbers, building genuine customer relationships, and embracing failures can transform a shop from surviving to thriving. They explore why inspections matter, how to create a culture...

our shop isn't just a place to fix trucks—it's a place to build people. This chapter explores the competitive advantage small shops have: the human touch. Go beyond checklists and schedules to learn how to truly connect with your employees, understand their unique strengths, and cultivate a culture of trust. Find out why leading people is the most powerful way to build a productive and engaged tea...

Get ready for real conversations, fresh insights, and practical strategies to help you run and grow your shop with confidence. From tackling everyday challenges to scaling with data-driven decisions, this podcast brings you stories and solutions straight from the people who’ve been there. Here’s a snippet of what’s ahead: Handling tough customers, making the shift from intuition to data, managing...