ACUMA ONpoint

Ever wonder what happens when a team of mortgage industry professionals willingly subjects themselves to progressively spicier hot sauces while reflecting on their year? The ACUMA team delivers exactly that in their annual mid-year review episode, blending genuine reflection with watery eyes and burning sensations. The episode kicks off with diving into the team's favorite moments from the fi...

Imagine a world where nobody's watching. Would you still do the right thing? This thought-provoking question lies at the heart of our enlightening conversation with Jon Seward, former Department of Justice fair lending enforcement leader and current Of Counsel with Mitchell Sanders. Drawing from over two decades of experience as the architect of the DOJ's combating redlining initiative,...

The "One Big Beautiful Bill Act" (OBBA) passed through Congress along party lines, preserving the credit union tax status while making significant changes to mortgage policy and CFPB funding. Zach Pfister joins the ONpoint Podcast policy series and breaks down the political dynamics behind major policy developments affecting credit union mortgage lenders and previews upcoming legislative...

Mortgage servicing compliance represents one of the most overlooked yet critically important aspects of credit union operations today. In this revealing conversation with Scott Weintraub, VP of Compliance at MQMR, we explore why credit unions often shortchange their servicing compliance resources despite the 30-year relationship at stake. Scott shares his journey from law to mortgage compliance, e...

Regulatory changes have been coming fast and furious in the credit union mortgage industry, leaving many wondering what's still required and what's been relaxed. In this eye-opening episode, Amanda Phillips, General Counsel and EVP of Compliance with ACES Quality Management, guides us through the regulatory maze with remarkable clarity. Amanda brings her extensive compliance knowledge to...

In this conversation with Leah Dempsey, Shareholder at Brownstein Hyatt Farber Schreck, Washington's regulatory landscape is undergoing seismic shifts that credit unions can't ignore. The CFPB under Acting Director Mark Calabria has transitioned from addressing Biden-era regulatory holdovers to implementing proactive policy changes that could benefit the credit union industry. This inclu...

What if the annual HMDA filing you've treated as a compliance burden is your most powerful strategic tool? In this eye-opening conversation with Laird Nossuli, CEO of iEmergent, we explore how credit unions can transform their relationship with mortgage data from reluctant obligation to competitive advantage. Laird shares her passionate perspective on how HMDA data provides a comprehensive bl...

The compliance landscape for credit union mortgage operations has never been more complex or critical to navigate successfully. In this eye-opening first episode of our Compliance Summer Mini Series, regulatory expert Michael Christians is joined by ACUMA President Peter Benjamin, warning against developing a false sense of security in today's shifting environment. While federal regulators ma...

The regulatory landscape for credit union mortgage lending is undergoing seismic shifts, particularly at the Consumer Financial Protection Bureau. In this revealing policy episode, we explore Jonathan McKernan's unexpected withdrawal from the CFPB director nomination and redirection to Treasury, leaving Russ Vought to continue serving as acting director for potentially another 210 days under...

What keeps you going after 30 years in the credit union industry? The answer lies in a carefully cultivated balance between professional passion and personal pursuits. Join ACUMA President Peter Benjamin and Victor Williams, Senior Vice President of Mortgage Lending at Randolph-Brooks Federal Credit Union, as they break down this balance. With 25+ years focused on helping members achieve homeowner...

The mortgage industry stands at a crossroads where diminishing regulatory oversight meets economic pressure, creating perfect conditions for a dangerous backslide in lending standards. Dan Sugg, Chief Mortgage Lending Officer with Michigan First Credit Union and a 31-year veteran of the industry, sounds a thoughtful alarm about the risks of regulatory cutbacks. Join him and Peter Benjamin, Preside...

What happens when credit union mortgage leaders gather in beautiful Savannah, Georgia? Rich conversation, valuable insights, and a reminder of why collaboration matters now more than ever. The latest episode of the ONpoint podcast takes you behind the scenes at ACUMA's 2025 FOCALpoint Workshop. Host Peter Benjamin sits down with Natalie Bozeka, Director of Retail Mortgage Operations with Wrig...

Ever reach that breaking point in your mortgage career where you're ready to walk away from it all? You're not alone. This eye-opening conversation with Kim Moore, Director of Mortgage Sales at Mountain America Credit Union, tackles the elephant in the room: burnout in the mortgage industry. Despite loving what we do, mortgage professionals often hit a wall where families become just num...

The federal policy landscape is transforming at breakneck speed, with sweeping changes across regulatory agencies that directly impact credit union mortgage operations. Leah Dempsey, Shareholder at Brownstein Hyatt Farber Schreck, joins ACUMA President Peter Benjamin to unpack these developments and provide crucial insights for mortgage professionals navigating this new terrain and what to watch f...

Randy Shannon, VP of Correspondent Lending at Member First Mortgage, brings decades of credit union mortgage lending expertise to shed light on an often-overlooked resource in the industry: Credit Union Service Organizations (CUSOs). This thought-provoking conversation explores why more credit unions aren't taking advantage of these specialized partners despite their perfect alignment with cr...

On this episode of the ONpoint Podcast, ACUMA President Peter Benjamin is joined by Yvonne Case, Director of Mortgage Sales from Texell Credit Union. Join us as Peter and Yvonne discuss advocacy for mortgage lending as a strategic imperative rather than just a necessary product offering. She challenges credit unions to increase awareness of their mortgage services year-round, noting that seasonali...

The regulatory landscape for credit union mortgage operations is experiencing a seismic shift as new leadership takes control at key federal agencies. This thought-provoking conversation with policy expert Annmarie Conboy-DePasquale from Brownstein Hyatt Farber Schreck unpacks the latest developments affecting credit unions and their members. Key discussion points you don't want to miss: Newl...

Navigating the shifting mortgage landscape feels daunting, but it presents a treasure trove of opportunities for credit unions committed to serving their members. In our latest episode of the ONpoint Podcast, we had an insightful chat with Julie Bowering, Senior Vice President of Lending at A+ Federal Credit Union, as she shared her expertise on how credit unions can strategically position themsel...

What if a simple mindset shift could change the trajectory of your life? Join us as we explore this transformative concept with Jamie Aguilar, Senior Vice President of Lending at Sunward Federal Credit Union. Jamie shares her journey of resilience, balancing education and family, and how adopting a positive mindset helped her overcome personal and professional challenges.  Our discussion delves in...

Join ACUMA President Peter Benjamin as he is joined by Zach Pfister, Policy Director at Brownstein Hyatt Farber Schreck. Together, they will discuss navigating complex shifts within the Consumer Financial Protection Bureau (CFPB) with insights. Have you ever wondered how the changing leadership at a major regulatory agency could ripple through the financial sector? With a wave of terminations, an...

 How does a mortgage loan officer juggle the worlds of finance and comedy? On this episode of the ONpoint Podcast, ACUMA President Peter Benjamin sits down with Allie Hager of Telhio Credit Union. Allie shares her journey from the rigid structure of big banks to the supportive environment of credit unions, where she discovered her true calling. Along the way, she talks about balancing work and sta...

Join Peter Benjamin, President of ACUMA, and Justin Hawkins, Director of Marketing and Communications, as they sit down with Heather and Steve Bollinger, the dynamic duo behind the Bollinger Foundation. Discover how a serendipitous introduction by a mutual friend sparked a promising partnership with ACUMA, set to make waves in the credit union mortgage industry. Step into the heartfelt journey of...

What if the credit union mortgage industry is on the cusp of major changes as the political landscape shifts in Washington? Join ACUMA President Peter Benjamin on the next episode of the ONpoint Podcast as we unpack the complexities of the current political climate with our insightful guest, Leah Dempsey, Shareholder from Brownstein Hyatt Farber Schreck. With her expertise, we navigate the anticip...

Margaret Greczek, Senior Vice President of Real Estate Lending at Polish and Slavic Federal Credit Union, offers an insider's look at the nuances of the credit union mortgage industry. Her story is one of openness and kindness, underscoring the personal connections that have propelled her success. Join ACUMA President Peter Benjamin and Margaret as they discuss unique insights on what sets he...

David Ocasio Ross is the dynamic AVP of Mortgage Sales at AmeriCU Credit Union, who opens up about his remarkable journey in the credit union mortgage landscape. David's compelling story is not just about career achievements but also about building authentic relationships that transcend the boundaries of professional life. As we celebrate New Year milestones, David shares insights from his pa...