The Mindtools L&D Podcast

Data and analytics have long been hot topics in L&D, frequently finding themselves the subjects of conference keynotes, fierce Twitter debates and enlightening podcasts... So why aren't we implementing them more successfully? This week on the show, Looop's David James and Mike Collins join Ross D to discuss their whitepaper, 'Achieving More with Data & Analytics in L&D'. We cover:  the lessons L&D...

When it comes to gender parity, we've made progress but have some way to go. Our guests on today's show believe it's not just up to women to make it happen: men need to get involved. This week on the show, authors of Good Guys: How Men Can Be Better Allies for Women in the Workplace, Brad W. Johnson and David Smith, join Gemma and Ross G to talk about practical ways men can hurry along gender equa...

Author, speaker and presenter Kevin M. Yates last joined The Good Practice Podcast back in episode 117 to share his insights into whether we can measure the impact of training. This week, he's back with a new e-book to help you do just that. This week on the show, Kevin joins Ross G and Owen to unpack his  L&D Detective Kit for Solving Impact Mysteries . We discuss: the secrets behind why impact o...

Covid-19 has profoundly altered our lives. Some changes have given us the space and time to build more positive habits; others have been purely restrictive. Our Head of Research has been monitoring the effect of Covid on learning and L&OD teams across the globe. In this podcast, Gent joins Gemma and Owen to discuss his findings - the good and the somewhat troublesome.  Show notes For more from us,...

Sorry everyone, there's no podcast today! Instead, Ross G is here with a brief reminder to complete your Learning Health Check.   Show notes For more from us, including access to our back catalogue of podcasts, visit  emeraldworks.com . There, you'll also find details of our award winning performance support toolkit, our off-the-shelf e-learning, and our custom work. You can find a link to the Eme...

Do you find learning science dry, academic and inaccessible? Then fear not: Learning Science Weekly  is an email newsletter that provides short and practical advice... every seven days. This week on The Good Practice Podcast,  Learning Science Weekly  author Dr. Julia Huprich (Vice President of Learning Science at Intellum) joins Gemma and Owen to share her insights into the role of science in lea...

Back in 2013, Basecamp's Jason Fried and David Heinemeier Hansson published Remote (Office Not Required) , a beautifully concise insight into how remote working had shaped their business. Seven years and one global pandemic later, remote working has become a lot more common. But are we making the most of the opportunities that remote working presents? In this edition of The GP Book Club, Ross G is...

Where do learners and managers experience 'pain points' at work, and how can organisations take steps to remove these? This week on The Good Practice Podcast, Emerald Works Senior Research Analyst Gent Ahmetaj joins Ross D and Owen to share practical insights from our 2020 Learner Insights research. We discuss: what managers can do to address pain points what organisations can do to address pain p...

Being able to empathise helps us to better connect, communicate and respond to each other. It's a skill that can be developed through practice. This week on The Good Practice Podcast, Gemma and Ross G speak to Mark Davies from See Learning about using video to build empathy. We discuss: the benefits of building empathy at work why video is an effective tool for building empathy how to encourage pe...

Love your Mac? Find your vacuum cleaner cumbersome? Despair at the booking system of your local leisure center? User experience design (or lack of) plays a significant part in whether you love or loathe the products and services you interact with.    This week on the Good Practice podcast, Gemma and Ross D talk to Rhys Pendred, Emerald Work's Lead UX designer. We focussed on the what, why and how...

Earlier in the year, a report by academics at Cardiff and Southampton Universities found that a majority of people would like to continue working from home in some capacity, even after social distancing is no longer a requirement. But what would a permanent shift to distributed work look like? And what would it mean for organisational performance?  This week on the Good Practice Podcast, Ross D an...

A lot of ink has been spilt over the issue of workplace learning: what it is, when and why it happens, and the impact it has on organizations. But what does it mean to learners themselves? This week on the Good Practice Podcast,  Ross D is joined by Owen and Emerald Works CEO John Yates to discuss our forthcoming 'Learner Intelligence Report'. We cover: what/who motivates learners to seek out deve...

As the saying goes, "a problem shared is a problem halved". To create a safe space for L&D professionals to talk about their challenges and find solutions, Emerald Works runs a regular Learning Innovation Group (LIG).   This week on the Good Practice Podcast, Gemma asks LIG curator and facilitator, Nahdia Khan and LIG participant, Victoria Winter, Learning Strategist from Cerner, about the value o...

Giving learners access to training does not guarantee any behavioural change whatsoever. Even the most engaging piece of learning doesn't necessarily shift one's thoughts or actions. So how can we plan, create and support training in a way that learning is transferred?   This week on the Good Practice Podcast, Gemma and Owen are joined by Dr Ina Weinbauer-Heidel, founder and chief executive office...

Before a job candidate ever submits an application or attends an interview, they will likely have several interactions with their prospective employer that shape how they feel about the organisation. Together, these touchpoints make up the 'candidate experience'. This week on the Good Practice Podcast, Ross D and Owen are joined by their Emerald Works colleague Esh Jugal, along with guest Matt Ald...

We're five months on from the start of the UK Government's 2020 furlough scheme, so this week on The Good Practice Podcast we're discussing what it's been like for those who have experienced it. Knowledge Pool's Scott Fellows joins Gemma and Ross G to share his story, while David Hayden from the CIPD shares more general insights into how people have experienced the scheme. We discuss: how organiza...

The Black Lives Matter movement has helped bring some of the issues surrounding diversity and inclusion to the fore, sparking conversations in and outside of the workplace.  This week on the Good Practice Podcast, Ross D and Owen are joined by Ricky Benjamin from TSB to discuss:  TSB's approach to diversity and inclusion the organisation's response to the killing of George Floyd and the BLM moveme...

As it's become increasingly apparent that we'll be living with coronavirus for some time, organisations have started to think about what that means for workplace culture. Is it possible to hold on to what came before, or do we need to think differently about 'how we do things around here'? To answer these questions, Ross G and Owen are joined by Bruce Daisley, former Twitter VP, author of 'The Joy...

Here at Emerald Works, we recently spent some time setting objectives for the remainder of the year. One of the areas Ross D wanted to work on was his productivity, so he turned to his colleagues on the Custom Learning team for advice.  This week on the Good Practice Podcast, Ross G, Tracey and Gemma share some of the techniques they use to keep on top of projects and 'get things done'. We discuss...

Working within a global L&D network has both opportunities and challenges. But how do they differ within the social sector? How do global organizations deliver learning in rural areas with poor internet connections? And what impact has COVID-19 had on their approach? This week on The Good Practice Podcast, Nicola Boyle and Ross Garner are joined by Claire Wilson, Head of Global Learning Lab at the...

This week on The Good Practice Podcast we're joined by instructional designer Cara North, who shares her experiences of working in both corporate and Higher Education environments. What are the similarities? What are the differences? And what can these two domains learn from each other? We discuss: the impact of working with subject matter experts who are educators designing for students vs design...

Coaching has historically only been available to senior leaders, but new digital platforms are creating opportunities to provide access for everyone. This week on The Good Practice Podcast, CoachHub's Svenja Haus joins Ross D and Owen to share her experiences. We discuss: how coaching can be delivered at scale the role of the manager when coaching is 'outsourced' the opportunities and drawbacks of...

Consulting duo Albina Shashyna and Chris Watt use the story of Alice in Wonderland  to create disruptive learning experiences that break from the norm. But like many practitioners, they had to quickly pivot to online when lockdown was introduced in March 2020. This week on The Good Practice Podcast, Albina and Chris join Ross D and Owen to share their experiences. We discuss: How the story of Alic...

In this special episode of The Good Practice Podcast, we say farewell to retiring CEO Peter Casebow. Joined by Nicola, Owen, James and Ross G, Peter reflects on what's changed in workplace learning, and what hasn't. We discuss: the early days of digital learning how GoodPractice introduced 'performance support' before there was a term for it our memories of Peter as CEO. Show notes Ross shared new...

In the past few months, many organisations have completely changed their approach to L&D because of the COVID-19 situation. But to what extent were these changes already in the pipeline? What has worked and what hasn't? And how long-lasting will these changes be? This week, Alan Brown, Learning and Development Consultant at Standard Life Aberdeen, joins Nicola Boyle and Owen Ferguson to share his...