Pocket Sized Pep Talks

When is the telling of a story hazardous to another person’s health? The answer is when it creates unnecessary drama in another person’s mind. Confused? In this Pocket Sized Pep Talk you’ll understand just what I’m talking about!

In this Pocket Sized Pep Talk, you'll learn: After raising three sons, working for her degree, being certified as a hypnotherapist, being a life coach, and giving her Ted Talk a the age of 87... and what put her on this path! What we all can do to be healthier, have better relationships, and be better at work. What  you can do to handle stress. Use Eileen's  “I AM Process” to eliminate negatives i...

I have always been a fan of Angelo Dundee, a boxing trainer and corner man. In this quick, Pocket Sized Pep Talk, you’ll understand why I felt a need to pay tribute to this legend in boxing, and end up with two, wonderful lessons!

In this Pocket Sized Pep Talk, you'll learn: What Bill means by “Frictionless" customer service.   The impact frictionless customer service has on customer service costs. A handful of questions that reveal if being frictionless is right for your business. Why the customers’ experience is far more important than price in the customer's eyes. Steps you can create to refocus your entire business on s...

Every now and then, when we're hungry for business we can hear certain voices in our head that can get us into trouble. In this Pocket Sized Pep Talk we're going to make sure you don't succumb to those voices, and that desire for a piece of business... when we’re not really the right person for the job.

In this Pocket Sized Pep Talk, you'll learn: • Humans are driven by fear, particularly fear of change, but Steve feels its roots are much deeper than they appear — particularly when it comes to deploying digital transformation successfully.    • How to overcome ingrained fear of change and how this fear of change threatens the adoption of new technology.  Steve discusses how do to resolve this. •...

It’s amazing how a simple word can change the entire intent of any conversation. In this Pocket Sized Pep Talk you’ll see just what I mean!

In this Pocket Sized Pep Talk, you'll learn: Why sales techniques widely taught at conferences and seminars are “installing mental limitations in others, not removing them.”  What should and should not be taught in sales training. Thoughts on teaching the language of persuasion. A conversation about the need to ignite the pride, purpose, and respect to professional selling.  Some of the biggest mi...

Want to learn one of the biggest secrets of giving a presentation? In this quick, Pocket Sized Pep Talk, you'll learn a key element of speaking that NO ONE talks about. Spoiler alert before you listen: It doesn’t come from the body of the presentation!

In this Pocket Sized Pep Talk, you'll learn: Why we’re missing out on key opportunities to sell our services or products.  What causes this mistake. The mistake most business owners make by trying to do everything themselves. Pam's view of sales training; what she likes and doesn't like. How to find the perfect partners to grow your business. How social media, although a valuable business tool, ca...

When was the last time someone complimented you personally, or professionally, and how did you handle it? If you are like most people, you probably didn’t accept that compliment all that well. In this quick Pocket Sized Pep Talk you learn why that is, but but more importantly, what you can do about it!

In this Pocket Sized Pep Talk, you'll learn: The fallacy of how marketing is typically taught and practiced.   How to make “marketing can be as natural as talking to a friend." How you define your personal brand and who needs one.  How do you guide your clients to discover their unique value. Why any given marketing tactic works for some people and not for others. The importance of mentors and men...

Do you ever find yourself smiling and thinking fondly of the kindness someone extended to you or your family? These people have a tendency to disappear, but in this quick, five-minute Pocket Sized Pep Talk you'll learn that thanking them is important for both parties...

In this Pocket Sized Pep Talk, you'll learn: What makes his book , Why I Find You Irritating: Navigating Generational Friction at Work   different than others on the topic. What distinguishes the stages of life from generation to generation. An interesting conversation regarding feedback and performance appraisals, and why they do more harm than good. How  mentoring changed over the years and why...

It’s a stumbling block for all of us, but sometimes we have to ask questions that are going to make another person feel pain. In this five-minute Pocket Sized Pep Talk, amongst other things, you'll learn asking the tougher questions is one of the kindest things you can do for another individual.

In this Pocket Sized Pep Talk, you'll learn: What led John to write the book, The Covenant Secret: An Inspirational Tale About Uncovering the 7 Master Keys of Wisdom and Wealth How influence is a powerful lever in relationships.   John's " 7 Master Keys" and the benefits a person will experience from them. A key misconception that is holding people back from their full potential. His take on the a...

Have you ever had a well thought out plan that didn’t come to fruition, but ended up providing you a far deeper lesson? In this quick, five-minute Pocket Sized Pep Talk, you’ll get a great example of just what I mean...

In this Pocket Sized Pep Talk, you'll learn: What inspired Craig to write his book, "The Actor's Mindset."  The connection between an actor's journey and those in business.   How has the acting industry has changed since the start of Craig's career.  The relevance of acting for managers, parents, job seeker, and more.  The mistake so many people make confusing a business relationship with friendsh...

“How’s business?” Before you spit out a response, understand this is a trickier question then you may think. In this quick, five-minute Pocket Sized Pep Talk you’ll get a look at a variety of responses, and perhaps gain a dose of empathy.

In this Pocket Sized Pep Talk, you'll learn: Information about the met you some years ago when you were creating the Institute for Excellence in Sales.  What inspired Fred to create his podcast.  Some of the 14 most common themes from his 500 + shows.  Advice for sales leaders of companies who want to appear on podcasts. One that you recommend for our listeners?  Make whoever you’re talking to fee...

I think there is nothing I like more than to be pulled off into a corner of a room, presented with a business issue, and asked for advice. It’s not only fulfilling, it provides terrific Pocket Sized Pep Talk material. In this, or any economy, it's important to protect your territory, and that just what you'll be hearing a quick, five-minute story about.

In this Pocket Sized Pep Talks, you'll learn: How, as the pandemic winds down and organizations reopen, the changes to the workplace. The pivot to remote and blended workforces, along with the rise of analytics and AI, and other changes have already taken place.  What inspired the book the book Dr. Grady co-authored, Stuck: How to Win at Work by Understanding Loss Some best practices to get people...

Recently, a client of mine mentioned they were the, "Cadillac" of their industry. In this quick, three-minute Pocket Sized Pep Talk, I'd like to remind you that although Cadillacs are wonderful cars, words really DO matter.

In this Pocket Sized Pep Talk, you'll learn: How Jennifer got interested in this subject.  (Spoiler Alert:  Jennifer is an extrovert, but her husband of close to 50 years is an introvert.) How to connect better at the workplace and create, "introvert-friendly workplaces." How  introverts have been responding to  working remotely. The unusual concept of “loudership." Some leadership tactics to harn...

Want to learn one of the biggest secrets of giving a presentation? Spoiler Alert: It doesn’t come from the body of the presentation. In this six-minute Pocket Sized Pep Talk I’ll not only tell you where it does come from, you’ll get one more “Rob and another President” story while we’re at it!