Pocket Sized Pep Talks

The other day, I met with an individual who reminded me of myself thirty years ago, and it startled me. He relished in the belief that no matter what the consequences might be, you must never back down when you know you are right. In this quick, five-minute Pocket Sized Pep Talk, I'll not only tell you why it made me sad, I'll tell you how dangerous this type of thinking can be.

In this Pocket Sized Pep Talk, you'll learn: How  we keep from listening to our instinct to fight harder, essentially moving back to what is a failing strategy.  A definition for the word “resilience” and what makes it different than others.   A fascinating conversation around our "survivor mindset, victim mindset, martyr mindset."   A heartfelt story about resilience that moved Michele to write a...

Over the years, I’ve conducted thousands of training programs and I’ve watched students participate in countless role-play exercises. The lion share of the preparation and stress goes into playing the role of the person utilizing the skills taught. In this quick, five-minute Pocket Sized Pep Talk, I'll let you in on a little secret behind WHY we role-play. Spoiler Alert: I believe some of the most...

In this Pocket Sized Pep Talk, you'll learn: How did this topic found Ben.  The difference between sales and marketing.  Why  so many of us struggle with communicating effectively. How we can we bridge the communication gap. The difference between features and benefits and how it relates to communicating with simplicity. How can we use the concept of focus to better connect with our audience. A co...

Have you ever noticed that some people can walk into a room, and the room seems to warm up around them? They seem to be able to chat with anyone! In this quick, five-minute Pocket Sized Pep Talk, I'll remind you that this phenomenon has less to do with the innate skills they were born with, and more to do with techniques that anyone can learn and master.

In this Pocket Sized Pep Talk, you'll learn: What the Enneagram actually is! What makes it different from other systems. Why and how it can be used to help salespeople.  What truly engages, drives and motivates people.  How the Enneagram can we used in business to be more effective within our teams and with our customers.  What failures and mistakes led Karl to see the importance of this system. A...

In 1991, Albert Brooks wrote, directed and starred in a movie that was quietly one of the best movies I’ve ever seen. I embraced the message of this movie. In this quick, five-minute Pocket Sized Pep Talk, I’ll share with you the simple and moving message it delivered. It might just impact how you view your time on this earth.

In this Pocket Sized Pep Talk, you'll learn: Sarah's vision of customer care.     What attracted her to this particular industry?  What’s the most important thing Sarah learned about her industry. What's the most important thing Sarah learned about selling?   The fact that Sarah believes, “there’s always a solution.”   Her vision of customer care and an example or two of what it means to go the ex...

I was mentoring a group of people, and at our last meeting, the topic of age discrimination in the workplace came up. In this Pocket Sized Pep Talk I'll let you know the response I gave, and spoiler alert: Rather than whining about it, I took a different approach. If you're struggling with something that you feel holds you back, you will want to listen to this podcast.

There’s a good chance you never heard of my friend Lieutenant Bill Soper, but the world became a colder place with his sudden passing. In this Pocket Sized Pep Talk I'll not just tell you about my friend, I'll tell about two valuable lessons he taught me... and I’d be honored to share them with you.

In this Pocket Sized Pep Talk, you'll learn: What drove Fred to tackle his insecurities and put himself on a path of boldness.  The difference between boldness and confidence.  Not what, but who stops us most in life.  The keys to growing your boldness.  The actual neuroscience behind being bold, and a process he call his PRIDE Method.  The choices we make, including the choice to be embarrassed....

When delivering corporate presentations it’s fairly well known that sometime, somewhere early in the presentation every speaker must address what’s in it for the audience. The problem is different audience members are motivated by different issues. In this Pocket Sized Pep Talk I'll go over a formula for success that will address not just some, but ALL you speak in front of!

In this Pocket Sized Pep Talk, you'll learn: How this book found its author. The case that needed to be made regarding sustainability and profitability.   Yes you CAN be more profitable while focusing on sustainability! How this author sold this concept to the publishing industry. How to sell this and other tough ideas with challenging objections. Information about her co-author, Paul Anastas To l...

There’s nothing like getting on a roll and enjoying the temporary invincibility success can bring. Wouldn’t you like to bottle that up and somehow tap into it when things aren’t going as well? In this Pocket Sized Pep Talk I'll go over a solution, because I believe there is a mindset that can do just that!

In this Pocket Sized Pep Talk, you'll learn: Why leaders need to be more nimble and open to respond to environments where the rules are constantly changing.   Why a "Leadership Revolution" is needed.  What is so different now that we need new ways to develop leaders?   Pros and cons of Skill Based development.   The wave of AI, and it's issues with developing leaders. Two big lessons Lori has lear...

How in the world did we all survive without email? After all, email is easy to use, and comfortable. It’s also one of the biggest killers of time and productivity in the office today. In this Pocket Sized Pep Talks, I'll go over some ways to keep those emails from shifting your focus and derailing you.

In this Pocket Sized Pep Talk, you'll learn: How her book, Own Your Value found her! Her views on why people struggle with the word sales, and the profession as a whole. How Jackie responds to the idea that her book is a, "mental broom to clear the clutter from your mind."  Tips on how to clear your minds. How Jackie got started. What helps her to keep changing. When you know it is time to change....

We all know that changes in life are inevitable. But change is not always perfect, and sometimes there are important things lost when we make a change. In this Pocket sized pep talk, I’ll tell you about something we did lose as a result of change, and most importantly, lessons we can all learn from it.

In this Pocket Sized Pep Talk, you'll learn: A basic definition of “Inclusive Language” and how it can build trust.   How understanding inclusive language can connect with the sales community. Key inclusive language to gravitate to or avoid. Examples of  practice exercises contained within the book to set you up for success. “What’s a fact about language you wish more people knew?”  Talking is ove...

In 2007, FedEx released a commercial that seemed to be an indictment against bosses that steal ideas from their underlings... but I think there's an entirely different message in that commercial. In this Pocket Sized Pep Talk, I'll not only tell you what that message is, I'll tell you how that message can serve us all well. Yep, it all comes down to, "this!" (Watch the episode and you'll see for y...

In this Pocket Sized Pep Talk, you'll learn: Her incredible story of running away at a young age, not to join the circus, but the opera and music theater.  The battle with burnout that created this shift. Steps Adria took to reinvent herself.   How she found fulfillment, and how you can too! The meaning behind the title of your book, You Are the Artist of Your Life.  Why she is known as the "Wise,...

It seems strange to think that the natural strengths we possess can somehow get in the way of our success. In this Pocket Sized Pep Talk I'll not only prove to you they can, I’ll tell you just what you can do about it!

In this Pocket Sized Pep Talk, you'll learn: One of the magic words in publishing for editors: “Platform,” and why that's so important.  What editors consider a “platform” What's more important; a great idea along with great writing, or a strong platform?   Other techniques and offerings that attract publishers. The real story behind advances. The real story behind royalties. How marketing has cha...

Recently, I was delivering a seminar and someone asked me a simple question; “What do you think the three most important elements of not just speaking, but performing, would be?” In this Pocket Sized Pep Talk, I'll give you my answer, and quite frankly, the answer is as simple as the question... and you don't have to deliver seminars to benefit from the answer!

In this Pocket Sized Pep Talk, you'll learn: What keeps people from talking about this. Why we are  experiencing more conflict now.       The Four Dimensions for more constructive conflict, and what they are. A few of the GOAT phrases! The biggest sources of conflict. What you say to a micro-manager. What you say to a credit-stealer. A few of the over 300 actual phrases you can use to deescalate c...