Insurance Journal Podcast

Industry experts discuss how misconduct by a small number of public adjusters is fueling insurer pushback, restrictive policy changes, and legislative efforts that could reshape the future of … Read More » The post Why Public Adjusters Are Facing Growing Scrutiny Across the Insurance Industry appeared first on Insurance Journal TV .

In a fast-changing cyber landscape, agents and carriers have a lot on their plates navigating how cyber risk is affecting their clients, but on this episode of The … Read More » The post EP. 116: Protecting the Protectors: Cyber Risk for Agents and Carriers appeared first on Insurance Journal TV .

Trust in AI grows when underwriters stay in control, reviewing and refining AI-generated work within their existing workflows until confidence is built through consistent, measurable results. Check out … Read More » The post How to Build Underwriter Trust in AI appeared first on Insurance Journal TV .

In this Aftershow, George and Patrick talk with Tom Wetzel about how AI can improve agency productivity; but without strong cybersecurity, governance, and employee training, it can also … Read More » The post Why AI Governance Matters More Than Ever in Insurance Agencies | Tom Wetzel appeared first on Insurance Journal TV .

The majority of public adjusters are doing good, and most agree there’s a need for the profession. But there are those frequent reports of bad PAs and they … Read More » The post EP. 08: Pressure on Public Adjusters Mounts as Bad PAs Get All the Attention appeared first on Insurance Journal TV .

Nicole Farley, Chief Insurance Officer of Bold Penguin explains that when facing pressure, insurers often make the mistake of collecting more data instead of first defining a clear … Read More » The post The Biggest Decision-Making Mistake Insurers Make Under Pressure appeared first on Insurance Journal TV .

A mentor suggested insurance to emerging talent Patience Noah — and lucky us, she went for it! You’ll sense the energy from this agency owner as she outlines … Read More » The post ‘Old Soul’ Young Agent Loves Contracts appeared first on Insurance Journal TV .

Casey Roberts explains the biggest misconceptions surrounding business auto pollution coverage, breaking down complex policy language and showing why understanding definitions is essential for determining coverage in this … Read More » The post Business Auto Pollution Coverage: Debunking Common Insurance Myths | Casey Roberts appeared first on Insurance Journal TV .

Modern claims training is shifting from manuals and classroom learning to AI-powered, real-time guidance that helps adjusters access knowledge, build confidence, and make better decisions directly within their … Read More » The post How AI Is Transforming Claims Adjuster Training appeared first on Insurance Journal TV .

For years, claims organizations have focused on controlling costs, improving efficiency, and delivering better outcomes. Today, many leaders are facing a new challenge. It’s that claims are becoming … Read More » The post Sponsored EP. 02: Turn Data Into Action | Enlyte Podcast appeared first on Insurance Journal TV .

AI adoption isn’t just a technology challenge—organizations that invest in young professionals with AI-native skills will be better positioned to accelerate innovation and future growth. Check out this … Read More » The post Why AI Adoption Depends on Hiring the Next Generation of Talent appeared first on Insurance Journal TV .

A carrier is genuinely ready to scale AI when it focuses on business outcomes, process transformation, and operational impact rather than just discussing technology, models, or AI theory. … Read More » The post How to Tell if an Insurance Carrier Is Truly Ready to Scale AI appeared first on Insurance Journal TV .

In this special report, Elizabeth Blosfield, Deputy Editor of Carrier Management, explores one of the defining business questions of our time: How is artificial intelligence reshaping hiring—and who … Read More » The post AI is Changing Who Gets Hired | Special Report appeared first on Insurance Journal TV .

After years of devastating hurricanes and rising uninsured losses, parametric insurance is gaining momentum by giving businesses and public entities fast, flexible payouts that traditional property coverage often … Read More » The post Why Parametric Insurance Is Surging After Years of Catastrophic Storms appeared first on Insurance Journal TV .

In Episode 2, host AJ Beatovic is joined by Trent Sommerville and Mladen Subasic for a discussion on how AI is being introduced into specialty insurance and the … Read More » The post Sponsored EP. 02: The Specialty Broker Perspective on AI in the London Market appeared first on Insurance Journal TV .

Artificial intelligence is becoming a foundational capability across the insurance industry, reshaping how underwriting work gets done and how insurers think about data and technology investments. In this … Read More » The post EP. 115: The AI-Native Insurance Industry appeared first on Insurance Journal TV .

This episode of Between the Lines explores how technology is reshaping hiring, examining the growing tension between automated recruiting tools and the need for authentic human connections in … Read More » The post Your Next Career Move Could Be Decided in Seconds appeared first on Insurance Journal TV .

Welcome to Turn Data Into Action, an Enlyte podcast series exploring the trends and strategies shaping the future of insurance and claims. This episode takes a closer look … Read More » The post Sponsored EP. 01: Turn Data Into Action | Enlyte Podcast appeared first on Insurance Journal TV .

Building cross-functional teams, establishing clear decision guardrails, and providing enterprise-wide context enables insurers to make faster, more informed decisions while minimizing risk and avoiding operational blind spots. Check … Read More » The post How Insurers Can Speed Up Decisions Without Creating Risky Blind Spots appeared first on Insurance Journal TV .

Insurance agents who focus solely on taking orders risk failing their clients, while those who provide proactive coverage guidance, risk management insights, and policy education build stronger relationships … Read More » The post Why Insurance Agents Must Move Beyond the Order-Taker Mindset | Fred Fisher appeared first on Insurance Journal TV .

Mark Bennett, Chief Growth Officer of ACORD Solutions Group, talks with Carrier Management’s Elizabeth Blosfield at RIMS RISKWORLD 2026. He talks about the technology to automate data exchange … Read More » The post Reinsurance Went Digital Fast. Can the Rest of Insurance Catch Up? appeared first on Insurance Journal TV .

This episode explores how technology is reshaping hiring, examining the opportunities, risks, and accountability challenges that arise as candidates and employers increasingly rely on automated tools to make … Read More » The post Hiring Is Changing. What Does That Mean for People? appeared first on Insurance Journal TV .

Insurance leaders who use AI strategically to reduce administrative burdens, streamline workflows, and surface better insights can empower employees to deliver faster, smarter, and more empathetic customer experiences. … Read More » The post AI’s Biggest Customer Experience Win? Eliminating Friction, Not Replacing People appeared first on Insurance Journal TV .

James Benham operates in a lot of areas: insurance thought leader, entrepreneur, technologist, TEDx speaker, author, podcaster and pilot. Naturally, he’s also a chatty fella—an engaging guest you’ll … Read More » The post Bootstrapping to Success appeared first on Insurance Journal TV .

Insurance organizations unlock the greatest value from AI not by improving algorithms alone, but by embedding AI into customer education, data intake and analysis, and workflow guardrails that … Read More » The post Embedding AI Into Insurance Workflows: Where the Real Transformation Happens appeared first on Insurance Journal TV .