The Pineapple Perspective

How can data and statistics help your business elevate hospitality? Lucas Judice, founder of Freatz, a comprehensive Customer Experience Monitoring Tool for restaurants, discusses how businesses should prioritize hospitality by providing a wow factor to customers. In this episode, Troy and Lucas cover topics like: Hospitality is essential in every business, including restaurants. Using data to und...

How can the principles of hospitality elevate your business and brand?   Anthony Zaller, a hospitality lawyer, discusses the importance of hospitality in business and shares insights on how to provide value to clients and customers.   In this episode, Troy and Anthony cover topics like: Providing value is the key to success in any industry The importance of empathy in understanding client/customer...

Can the right company culture be the key to limitless brand growth?    Paul Tran, Director of Franchising for Pepper Lunch Restaurants and franchising fanatic answers this question and more in this episode of The Pineapple Perspective.    In this episode, Troy and Paul cover topics like: Paul's unique definition of hospitality How a single act of hospitality can transform a business's reputation T...

In this episode of The Pineapple Perspective, Troy interviews Charlie Eblen of Single Tree Wood Fire Barbecue on his passion for building community through undeniable hospitality and the perfect plate of barbecue. Together they talk about the importance of genuine relationships and going above and beyond to create memorable experiences for guests.   In this episode, we answer questions like: How d...

In the latest episode of The Pineapple Perspective, Troy sits down with Jason Berkowitz, Founder and CEO of ARROW UP. Together they talk about how to leverage technology to increase ROI, stabilize employee churn, and maintain compliance with federal and state regulations.  In this episode, we answer questions like: How can hospitality be translated into a tech company? What is the ROI of investing...

Wondering how to stand out in the crowded restaurant space? Wishing you knew what to say on social media to bring people into your restaurant? In the first episode of The Pineapple Perspective, Troy sits down with Shawn Walchef of Cali BBQ Media to talk about how to translate your hospitality business into inspirational and tactical marketing methods.    In this episode, we answer questions like:...

Join Troy Hooper, CEO of Hot Palette America, as he explores what hospitality means in every business with industry leaders. Troy and his guests will tackle how they came to deploy hospitality in their businesses, how it impacts their results, and how they came to understand, adopt, and deploy this mindset and framework. Leveraging Troy's experience, insight, and straight talk - listeners will wal...