The Estate Agent Consultancy Podcast

What does it really take to stay compliant when the lettings landscape never stops changing? In this episode, I’m joined by Allison Emms , whose journey through the industry is as inspiring as it is instructive. Starting out as a lettings administrator and progressing to successful franchise ownership with Belvoir , Allison has experienced multiple market cycles, regulatory shifts, and compliance...

If you want clients to know, like, and trust you faster — long-form content is the shortcut. In this episode, I break down why longer videos, podcasts, and interviews help establish you as a local expert, create deeper connection, and build serious trust. We cover: •Why short content is great for reach — but long-form is better for revenue •How giving people more time with you shortens the sales c...

Join Steve's Whatsapp Group : Message Steve here on WA Why are thousands of wealthy homeowners leaving the UK — and how can estate agents turn this trend into a commercial advantage? In this episode, I speak with Steve Eakins from Lumon about the data behind this growing movement of money and people. We explore where sellers are going, how currency strategy affects net proceeds, and what prac...

Celebrate the start of a new year with a clear plan for your letting agency’s success.  In this special New Year’s Day episode, I'm walking you through creating a powerful 2026 business roadmap: set measurable growth targets, lock in your profit goals, and build a realistic timeline that will keep you focused all year long. Packed with positivity, real-world insights, and practical steps, thi...

Every week, I get the same questions from self‑employed estate agents — about leads, fees, motivation, marketing, and whether they’re actually cut out for this business. And if one person’s asking… you can guarantee dozens more are thinking it. In this episode, I answer six of the most common (and most important) questions agents ask — honestly, practically, and without the usual industry fluff. W...

Are you sitting on the sofa eating left overs thinking about how grow your letting agency in 2026?  Today, i'm going to share how to tackle the industry-wide staff shortage by casting a wider net for talent.  Learn why hiring from outside the sector can transform your business, and discover how to blend on-the-job training with structured qualifications to turn newcomers into confident, skill...

Tired of your social media posts getting ignored? In this video, I break down the ‘Thunderclap Strategy’ — a proven way to boost your content’s reach and visibility from the moment it goes live. Whether you’re a solo agent or part of a team, this is one of the fastest, easiest ways to improve your engagement, build your brand, and beat the algorithm — without spending a penny on ads. ✅ How to bui...

Struggling to scale as a self-employed estate agent? In this episode, I sit down with Holly Boylan, Operations Director at The Avenue Estate Agents, to uncover what it really takes to thrive without burning out. We talk about: ✅ The systems that help agents succeed ✅ Why mindset and structure matter more than hype ✅ Common pitfalls new agents face — and how to avoid them ✅ How to balance marke...

Settle in for a no-fluff, end-of-year wrap between Chris and Rachel as we look back at the biggest lessons, surprises, and shifts from 2025, and what smart agents are already doing to win in 2026. We dive into: • The belief agents need to let go of • What top performers did differently (and why it worked) • The mistake we saw on repeat all year • The underrated skills that actually moved the needl...

Would you turn down an extra £1,000 on every deal — just because of mindset? In this video, I’m unpacking the biggest missed opportunity in estate agency: financial services. If you run your own business or operate independently, this could be the fastest and simplest way to boost your profit without adding a single listing. ✅ The truth about FS in modern estate agency ✅ How to shift your mindse...

Your marketing is working and landlord leads are coming in...BUT something’s slipping.  In this episode, I break down why agents lose good leads at the nurture and conversion stage, how speed-to-lead can make or break an instruction, and the simple systems we used to turn enquiries into long-term clients.  This is a great problem to have and an even better one to fix. 🏆 Nominations and tickets ar...

Struggling to answer the question “Why should I instruct you to sell my home?” In this video, I break down the exact framework that turns hesitant homeowners into confident clients — without lowering your fee or over-selling yourself. We’ll cover: ✅ The 3-part structure that works in any valuation ✅ What homeowners actually care about (and what they don’t) ✅ How to speak with more confidence an...

In this podcast episode, I sit down with Simon Leadbetter — founder of We Are Unchained and creator of the Voice of the Agent survey — to explore the latest quarter’s data and what it means for agents and consumers alike. We dig into why the report is moving from quarterly to monthly editions, how consumer perceptions of the moving process are shifting, what the 195‑day average from instruction to...

Are struggling to make sense of your numbers or find time to even look at them? In this episode, I answer one of your questions by sharing how you can start tracking just a few key metrics that will give you real insight into your business, improve customer service, and boost profitability, without you spending hours buried in spreadsheets. I’ll break down the top 3 areas to monitor , how to keep...

Want to become the go-to estate agent in your local area? In this episode, I break down the simple but powerful strategy of focusing your best marketing into your core patch — so you’re not just another name, you’re the name. If you’re tired of doing marketing that gets attention everywhere except your actual area, this one’s for you. ✅ How to focus your marketing on the areas that matter ✅ Why...

This episode is an absolute goldmine for letting agents. I'm joined by Joanne Dron, a professional landlord and former NRLA representative that has built grown and successfully sold her own Sales and Letting agency who also shares my love processes! Joanne gives a rare 360 perspective on lettings and she does not hold back.  We are taking you through everything from what landlords really valu...

Running an estate agency can feel like a lonely, emotional rollercoaster. One day you’re on top of the world — the next, you’re doubting everything. In this episode, I share the powerful mindset shift that helped me and my clients stay grounded, consistent, and high-performing through all the ups and downs of the market. Whether you’re an independent estate agent or growing a team, mastering this...

Most agents want more freedom, more income, and more control. But few know what it really takes to succeed as a self-employed or franchise-based estate agent. In this episode, I talk with Nick Neill, Managing Director of EweMove, about what separates top-performers from the agents who just coast. Nick reveals what actually works for agents who want to scale sustainably without burning out.  You’ll...

Yep, you read that right. From 27 December, councils get new powers to inspect offices, seize records and check your files against tax and deposit data.  But fear not, today’s episode breaks it all down in plain English, with zero legal jargon and loads of practical advice. This is the Renters Reform Act… but explained like a human. 🏆 Nominations and tickets are now available for the first-ever P...

After our recent free webinar, loads of agents sent in questions covering everything from how to get sellers to accept your valuation, to how much time you should really be spending on social media each week, to how to maintain a steady flow of qualified leads. In this episode, I’m answering a bunch of those questions – casually, honestly, and with practical advice you can actually use. Whether yo...

Landlords are selling up, but do they have to? In this episode, I chat with Rachel Jenkins from RJ Mortgages about the mortgage routes landlords don’t always hear about: buy-to-let, let-to-buy, refinancing and restructuring options, and how agents can step in with the right guidance.  This conversation could help you save your managed stock and become an even better advisor to your clients. 🏆 Nom...

Most agents consume social media. Very few consistently create it. But if you’re serious about building a brand, staying front of mind, and attracting the kind of clients you actually want, you need to shift from consumer to producer. In this episode, I break down the mindset shift that separates top agents from the rest – and why showing up regularly online is no longer optional. You’ll learn how...

Too many agents work harder than ever but see little increase in profit. In this conversation, I’m joined by Rob Graves to explore the strategies and mistakes agency owners should know if they want to scale without burning out. From fee structures to must-know metrics, this episode is packed with practical advice you can apply right away. 🏆 Nominations and tickets are now available for the first-...

Struggling with team mistakes, inconsistent processes, or things slipping through the net?  This episode breaks down exactly how we fixed those problems through simple, in-house training sessions — and why the key isn’t how to do things, but why we do them that way.  Plus: how often to train, what to cover, and how involving your team makes everything easier. 🏆 Nominations and tickets are now ava...

You could be doing everything right – creating content, generating interest, getting traffic – but still losing business because of one sneaky problem: friction. In this episode, I’ll walk you through a quick audit of your publicly-facing business assets – from your links and social bios to your valuation booking process and viewing enquiry forms. These are the overlooked things that can silently...