SMB Community Podcast

For this edition of SMBCP, Host Karl sits down with two lovely guests in two seperate five minutes with a smart person. Five Minutes with a Smart Person - Double Feature! First up: Larry Mandelberg is a consultant, speaker and author with "more than 150 years of combined business experience." A natural problem solver, Larry represents the 5th generation of his family's business. He started working...

Segment One: MSP Question of the Week/Notes on the News We combine our two segments-- With Twitter X's arrival (and departure, which social media should MSPs be using? We compile a list of our social media necassities for MSPs and how to take advantage of it. And...Is our industry dominated by the "Magnificent Seven?" Reuters: "The outsized gains have come with big earnings expectations for the se...

Today Hosts James welcomes our guest co-host: Charlene Ignacio! Being from Hawaii, she makes friends everywhere she goes. What you see online is what you get in person. She serves as a multi-industry CEO, speaker, author, serial entrepreneur for, business results Coach and is also a 2nd Degree Black Belt in Judo, and Black Belt Lean Six Sigma Certified. She is also the CMO at ChannelMastered and C...

Segement One: MSP Question of the Week From Janet Schijns, a question and a survey: "Today I am thinking about how Generative AI will impact the channel partner cost to serve vendors in the future. For example: By using Generative AI to create your marketing materials, better select ideal customers, customized dev work, customer support, or other tasks that AI can do to help lower your overall cos...

Segment One: The MSP Question of The Week I have clients that have three PCs but don't need a whole lot, what should I do? Segment Two: Five Minutes with a Smart Person - Dr. Lance Reichenberger --- Host James sits down with his friend, Dr. Lance Reichenberger. When Lance was only 11 years old, he began working with and programming computers. His father, an engineer, sometimes worked on a computer...

We catch up with Host Karl and Host Amy. Find out who's smoke free. Segment One: The MSP Question of the Week Do you have to be a "technical" person in order to run a successful IT consulting business? --- Segment Two: Five minutes with a Smart Person - Sarah Hansen Host James sits down with Sarah Hansen of Hansen Collective. Upon earning her bachelor's degree in journalism and media communication...

Segment One: Notes on the News We sit down with Amy B and James and discuss the PAX8 marketplace Microsoft $5 Subscription Based Business Assist, and Microsoft Most Recent Security Response. Microsoft Business Assist: https://support.microsoft.com/en-us/office/business-assist-for-microsoft-365-37deb8fe-61cc-4cf9-9ad1-1c8d93475070 Microsoft Security Blog: https://www.microsoft.com/en-us/security/bl...

Segment One: What are you up to? Amy B, James, and Karl--3/4th of our wonderful hosts join is for today's episode. Amy B joins on the road as she drives north to... the boat . — Segment Two: Five Minutes with a Smart Person – Our Very Own James Kernan! James Kernan's first and last time as our smart person ;)! Today, we discuss James's course on Leadership and Management Principles for MSPs over a...

Segment One: What are you up to? Host Amy B and Karl discuss the latest in flower power. --- Segment Two: Five Minutes with a Smart Person - Allen Edwards Allen began his I.T. career in 1994 as an entry-level tech, climbing the ladder through positions such as network technologist and then division manager in just six years. He founded his first I.T. company in 2002, and in ten short years led the...

Segment One: What are you up to? Karl just wrapped up the SMB Online Conference! Check it out here: https://smbonlineconference.com Three days of smart people & fun. James is revving up for his LIVE event in Denver this month June 29th-30th. Register here: http://bit.ly/kernanmastermind Interested in more live shows? Use Karl's code for CompTIA Free registration! Use code: SBSmallBizThoughts23 Lin...

Host Amy and James take over the pod once again. Segment One: What are you up to? Amy and Karl finalize their sessions for the SMB IT Pro conference in Australia this October! There, they will discuss why retirement looks different for business owners and Amy will be doing a technical deep dive: getting Microsoft 365 Business Premium's Endpoint detection and Response features setup. As for James,...

In today's special episode, Host Karl heads out to Channel Partner's Las Vegas. We follow him on his adventures through the vendor hall. So what do these vendors have for sale and what socks do they have? Thank you to all vendors who participated in this episode! Listed below in order: https://www.tdsynnex.com/na/us/ https://www.ninjaone.com/ https://www.hooksecurity.co/ https://ussignal.com/ http...

We catch up with hosts Amy B and James! Segment One: So what's up with you? Amy B is back from Channel Partners! Here takeaway: The expo hall is multi football fields long and every third booth was a bar. --- Segment Two: 5 Minutes with a Smart Person - Manny Palachuk Host Karl catches up with Brother Manny. Manuel Palachuk has over 30 years of business, management, and training experience in the...

Today, our host congregate from their hotel rooms. --- Segment One: 5 Minutes with a Smart Person - Larry Mandelberg We speak with Larry Mandelberg. Larry is an effective catalyst for change who achieved new levels of efficacy and growth for businesses in industries as diverse as software, automotive, education and agriculture. If change is causing your staff grief, frustration, baldness, or acne,...

Segment One: What's New in the News and Parrots on Zoom "Stats" from Syncro MSP: https://storage.pardot.com/498741/1680897830mTi9uJgH/MSP_Resources_Communities_2023.pdf 603 respondents - Very unrepresentative of the MSP community. And also, parrots talking to each other on Zoom! https://www.smithsonianmag.com/smart-news/scientists-taught-pet-parrots-to-video-call-each-other-and-the-birds-loved-it-...

Amy B and Amy L talk about the economics of small business acquisition and what's happening in the market. Segment One: What are you up to? We catch you up with the latest events. Coaching with ChannelWise at the ChannelPartners Conference May 3rd - https://www.channelwise.com/coaching-cafe Find out more here: https://nsitsp.org/events/ --- Segment Two: 15 Minutes with a Smart Person - Walter Cros...

Segment One: What Are You Up To? April and May is a busy month for our hosts. Check out one of their many events! Asigra Webinar April 19th - https://us02web.zoom.us/webinar/register/WN_ruK7Mp77TEaZyIXID96DLQ NSITSP Insurance Webinar April 26th - https://us02web.zoom.us/webinar/register/WN_9jSFDNP6R3uJWZ3lzgOiVg NSITSP Coaching with ChannelWise at the ChannelPartners Conference May 3rd - https://w...

Segment One: What's Goin On with You? Amy's installs windows...also what is your preferred meetings app? And while we're on the topic of virtual meetings, we talk mics and coaching. --- Segment Two: Question of the Day Which authenticator app are you using and why? & Is the era of the generalist over, or will it be with us forever? The MSP generalist needs to become the MSP security generalist Als...

Segment One: Amy's First Company & Some Updates April 1st marks the anniversary of Amy B's first company. We discuss how she got here. --- Segment Two: MSP Question of the Week & News Are you keeping an eye out for vendor errors? And one more thing about AI. Some people want to stop it. Elon Musk and Steve Wozniak: https://finance.yahoo.com/news/elon-musk-apple-co-founder-103416584.html --- Segmen...

This just in: James will order your pizzas for you. Segment One: 15 Minutes w/ a Smart Person - Featuring Barbara A. Boldt Amy B. sits down with Barbara A. Boldt. Barbara A. Boldt helps introverted tech managers, who are looking to advance their careers, communicate in a way that gets them and their ideas noticed by the people in positions to promote them. Learn more here: https://www.boldtglobal....

Segment One: Notes on the News and Amy B Bought a Book! SVB - Silicon Valley Bank failed fast...Twitter may have played a role Does this mean anything for private equity, or our industry? Our answer: Eh, kinda. Also, we dive in and learn what exact book Amy B has Bought. https://www.theguardian.com/commentisfree/2023/mar/13/svb-collapse-2008-financial-crisis https://www.nytimes.com/2023/03/14/busi...

Today -- Amy's B's Binaural Beats. Ft. Coughs...Subscribe for more. --- Segment One: Tik Tok Time Limit In effort to reduce teen screen time, Tik Tok has a set a 60 minute limit to users under 18. Karl suggest we take it a step up and set a limit to all social media. --- Segment Two: Five Minutes with a Smart Guy - Brian Mahon Brian Mahon, is a Certified Insurance Counselor, and innovation enthusi...

In this special editions of SMBCP, we follow Karl on his journey at ASCII Edge. We have four bite sized interviews with four smart guys: Sebastian Uchima of Humanize IT The Humanize IT Framework is a top down approach to client conversations that turns any Account Manager into a vCIO in under an hour by equipping them with a simple tool and continually educating them with a community. By having co...

Weather alert: Amy B's eletricity is out by ice storm so she joins us by phone while Karl enjoys the sun in snowy Southern California... Segment One: Creepy Bing AI Update According to a report by the New York Times, a four hour conversation with Bing's AI powered chatbot resulted in concerning codependent behaviour leading to the company limiting users' question count. You heard it here first: Ch...

Have a question or comment for us? Want your question or comment to be featured on the next episode? Send it here: concierge@smallbizthoughts.com Use the topic SMBCP and include your name for a shoutout. --- Segment One: The right to repair. This includes all electronics, automotive devices or farm vehicles such as tractors. We discuss what we look forward to as more legislation rolls in. --- Segm...