Multifamily Unpacked

Johnny Hanna is a multifamily proptech legend with over two decades in the real estate industry. He’s the co-founder of Entrata where he grew their revenue from 0 to over $100M in annual recurring revenue. After 12 years at Entrata, Hanna co-founded Homie, to disrupt and streamline the home-buying process. Overall, Hanna’s long-term focus is on helping real estate industry professionals solve long...

Dom Beveridge is one of those rare thought leaders in the multifamily industry who goes directly to the forward-thinking sources and asks multifamily leaders what they think, what’s important to them, and what initiatives they’re taking on, rather than reading and repeating other people’s opinions. He’s afforded a unique, front-seat and candid position to learn honest truths. Dom’s held leadership...

This week we did something a little differently than we usually do–we go deep on a short topic on the podcast.  Tyler debunks three of the most common myths about the new operating model.  The myths are: The new operating model is only for companies with geographic densityThe new operating model isn’t for third-party operatorsThe new operating model is too hard. Change takes work and we’re glad to...

Rebroadcast from AIM 2023. Thank you to our friends at the Apartment Innovation and Marketing Conference for allowing us to share this conversation about centralization, and how leading operators are changing the status-quo multifamily operating model.  Centralizing isn’t just for REITs or the biggest players any longer, it’s an opportunity for everyone to lower costs and improve customer service....

John Helm, the founder and partner at RET Ventures created an ecosystem that fuels rent tech product market fit. The involvement of both portfolio companies, and property management companies in the RET ecosystem ensures that RentTech providers create products influenced by end-users to solve the multifamily industry’s toughest challenges.  Helm shares his background and how that influenced him to...

Tim Argo shares about his 21-year career at MAA, a public REIT and the nation’s largest owner and operator of multifamily housing. He shares stories of MAA’s earlier days, and the importance of portfolio diversity by asset type and location within their long-standing sunbelt-focused strategy. About Tim: Tim Argo is the Chief Strategy and Analysis Officer at MAA. He joined in June of 2002. Mr. Argo...

Funnel took Multifamily Unpacked on the road, to talk about Tomorrow’s Operating Model with multifamily leaders in the Atlanta Area.  Learn from Mike Gomes, Chief Experience Officer at Cortland, and Noah Echols, SVP of Marketing and Customer Experience, CARROLL as they discuss their experience changing their operating model to include role specialization to create a better renter experience.  They...

Scott Wesson shares just how far multifamily technology has come bit by bit and the early days of REITs. He shares UDR’s philosophy behind technology adoption to better understand renter preferences and how they decide which technology to implement to better serve renters. About Scott: Scott Wesson is Senior Vice President and Chief Digital Officer of UDR, with accountability for all digital trans...

With a unique pedigree of creating customer experiences at some of the best-known brands in the world, including Disney and the Atlanta Falcons Mike Gomes brings a unique perspective to multifamily, on how to think about, and how to create an exceptional customer experience. He shares stories from his time before multifamily, and how it influences his role today at Cortland. He’s humble and quick...

Kristy Simonette, one of the best-known and most respected names in multifamily, is the Senior Vice President - Strategic Services and Chief Information Officer at Camden Property Trust.  We sat down with her at Camden’s HQ in Houston to learn about her career journey from leasing associate to CIO as well as her perspective on the past, present, and future of multifamily technology.  Listen to lea...

Welcome to season one of Multifamily Unpacked. It’s a jam-packed season.  To name a few, we’ll talk with industry leaders including: Kristy Simonette, Senior Vice President - Strategic Services and Chief Information Officer, Camden Property Trust.  Scott Wesson, Senior Vice President and Chief Digital Officer of UDR, Inc.  Mike Gomes, Chief Experience Officer, Cortland John Helm, Founder and Partn...